Frequently Asked Questions

Everything you need to know about bringing Tala into your home.

What is the typical delivery timeframe for furniture?

Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the piece.

Do you offer international shipping?

Currently, Tala ships to the contiguous United States and Canada. We are working on expanding our logistics to support international orders in the near future.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.

How can I track the status of my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment's progress.

Are your materials sustainably sourced?

Yes, at Tala we prioritize eco-friendly manufacturing. Over 80% of our wood products are FSC-certified, and we use recycled textiles whenever possible.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger purchases.